Last updated: October 2026. This Privacy Policy describes how ZESH TECH ("we", "us", or "our") collects, uses, and safeguards customer information when using the ZESH TECH Android application or web application (zeshtech.in).

1. Information We Collect

To provide high-quality retail electronics ordering, GST tax invoicing, warranty registration, and express store pickup, we may collect:

• Contact Information: Name, 10-digit mobile phone number, and delivery address for order dispatch and customer support.
• Account Credentials: Email address and hashed password, or Google Sign-In profile for customer verification.
• Purchase Records: Purchased item names, IMEI / Serial numbers for official manufacturer warranty tracking, order totals, and invoice IDs.
• Payment Details: UPI UTR / Transaction Reference IDs for payment confirmation. We do not store credit/debit card numbers or bank PINs.
• Camera Permissions: Used solely in the Admin POS console for scanning device barcodes, QR codes, and phone IMEI labels.

2. How We Use Your Information

• To process, dispatch, and track your in-store and online electronics orders.
• To generate official GST tax invoices and deliver electronic receipts via WhatsApp or SMS.
• To provide manufacturer warranty assistance at our authorized store counter in Barh (Patna).
• To prevent fraudulent transactions and maintain secure user authentication.

3. Data Protection & Confidentiality

We respect your privacy. We do not sell, rent, or trade customer personal information to third-party advertisers. All database records are securely stored on encrypted MongoDB servers with role-based access control and rate-limiting safeguards.

4. Your Rights & Data Deletion

Customers have the right to review, update, or request the deletion of their personal information and registered account at any time by contacting our store helpline or emailing us.

5. Store Location & Contact Us

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